Effective date: March 2026
1. Who We Are
This website is operated by Core Integrated Group Limited, a company registered in England and Wales. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Data Controller: Core M&E Maintenance Limited
Contact: service@core-integratedgroup.co.uk
2. What Information We Collect
Information you provide directly
When you use a contact or enquiry form on this website we collect the details you submit, which typically include:
- Your name
- Your email address and/or telephone number
- The content of your message or enquiry
Information collected automatically
When you visit the site, certain data is collected automatically via cookies and analytics, including:
- Pages visited and time spent on the site
- Browser type, device type, and operating system
- Approximate geographic location (country / region level)
- Referring website or search term
This data is aggregated and does not directly identify you.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Improve the performance and content of this website
- Comply with legal obligations
We do not use your data for unsolicited marketing, and we do not sell or rent your data to third parties.
4. Cookies
This site uses only the cookies described below. We do not use any third-party advertising or tracking cookies.
| Cookie / Category | Provider | Purpose | Duration |
|---|---|---|---|
| WordPress session cookies (e.g. wordpress_logged_in_*, wp-settings-*) | WordPress (first-party) | Maintain session state for logged-in admin users and store basic user preferences. Not set for ordinary visitors. | Session / up to 1 year |
| Google Analytics 4 (_ga, _ga_*) | Google / first-party storage | Anonymised analysis of site traffic — pages visited, session duration, device type. IP addresses are anonymised. No cross-site advertising profiling. | Up to 2 years |
You can control or delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use this website. For more information visit aboutcookies.org.
5. Legal Basis for Processing
We process your personal data on the following lawful bases:
- Legitimate interests — to respond to enquiries and analyse site performance
- Contract — where processing is necessary to fulfil a service you have requested
- Legal obligation — where we are required to process data by law
- Consent — for analytics cookies where consent is required
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry data is typically retained for up to three years unless an ongoing business relationship exists.
7. Sharing Your Data
We do not sell, trade, or share your personal data with third parties for commercial purposes. Data may be shared only in the following limited circumstances:
- With service providers who host or maintain this website (bound by data processing agreements)
- With Google, solely for the purpose of website analytics via GA4 (anonymised)
- Where required by law or a regulatory authority
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (right to be forgotten)
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent at any time where consent is the basis for processing
To exercise any of these rights please contact us at service@core-integratedgroup.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.